Thank you for visiting our site. We are happy to answer any additional questions that you may have regarding our company or our services.

Contact us
at one of the following:

For Dept of Education
Student Loans

Student Loan Department
P.O. Box 66080
Tucson, AZ 85728
Toll Free (855) 533-1107
Fax (520) 784-5958

Have a question, compliment or complaint?
Click here to send us an email

If you are calling in
We are experiencing unsually high call volumes.

Tax Offset Notice If you are inquiring about your taxes being offset please be advised Bass & Associates P.C. does not initiate or control the offset process, nor do we have the authority to refund your tax return. You may contact the Department of Education Default Resolution Group to see if you qualify to have your taxes refunded, though the Department seldom returns a tax refund unless there is proof of extreme financial hardship. The Default Resolution Group can be reached at 800-621-3115 and you should press zero to reach a representative. Please call us at 855-533-1107 to discuss options that may help you prevent a tax offset in the future.

Want to make a payment on your US Department of Education Student Loan?

Make a payment online at

For general information about Student Loans go here Federal Student Aid

To upload your Department of Education Student Loan documents
click the below folder icon.

Please do not send documents via email; for security reasons documents submitted via email cannot be accepted and will be discarded

**NOTE To ensure prompt processing, where prompted for Company Name enter your 10 digit account number

Upload Documents
Mail payments to:

Voluntary Payment Address:
US Department of Education
National Payment Center
P.O. Box 790336
St. Louis, MO 63179-0336

If you don't have a Student Loan Account

Have a question, compliment or complaint?
Click here to send us an email
Or Contact us at Bass & Associates, P.C.
3936 E. Ft Lowell Rd
Tucson, AZ 85712
Toll Free (888) 283-4624
Direct (520) 577-1544
Fax (520) 577-1546

"Notice: If you are inquiring about our legal services, your e-mail will not create an attorney-client relationship and will not necessarily be treated as privileged or confidential. You should not send sensitive or confidential information via this site. Bass & Associates, P.C. may not choose to accept you as a client. Moreover, as the Internet is not necessarily a secure environment, it is possible that your communication sent via the Internet might be intercepted and read by third parties."